Contact Us

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SHIPPING & HANDLING


SHIPPING & HANDLING

The Nay Palad products are delivered through DHL. Your order will be delivered within 5 to 9 working days from the moment in which we have confirmed the order.

For Spain, Portugal, Balearic Islands and Canary Islands the cost of delivery is 6 €. Orders above with a weight 5 kg delivery is 10 €.

For Germany the cost of delivery is 10 €. Orders above with a weight 5 kg delivery is 22 €.

For European countries (France, Austria, Belgium, Croatia, Slovakia, Slovenia, Holland, Luxemburg, Hungary, Poland, Czech Republic, Romania, Bulgaria, Estonia, Ireland, Latvia, Lithuania, UK) the cost of delivery is 13 €. Orders above with a weight 5 kg delivery is 26 €.

For Scandinavian countries (Denmark, Finland, Sweden) the cost of delivery is 26 €. Orders above with a weight 5 kg delivery is 39 €.

For Intercontinental (Afganistan, Angola, Anguila, Antigua, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bangladesh, Barbados, Belice, Bermudas, Bolivia, Bonaire, Botswana, Brasil, Brunei, Burkina Faso, Burundi, Butan, Cape Verde, Cambodia, Camwerun, Canada, Chad, Chile, China, Colombia, Congo, Congo Rep. Dem., Corea, Costa Rica, Cuba, Curasao, Ecuador, El Salvador, Eritrea, United States, Ethiopia, Philippines, Guadalupe, Guinea, Guatemala, Haiti, Hong Kong, India, Indonesia, Irak, Iran, Fiji Islands, Japan, Kenya, Laos, Madagascar, Malasya, Maldivbes, Mali, Malta, Mongolia, Mozambique, Mexico, Monaco, Nepal, Nicaragua, Nigeria, New Zeland, Pakistan, Panama, Paraguay, Peru, Puerto Rico, Qatar, Dominican Republic, Senegal, Seychelles, Singapore, Syria, Somalia, Sri Lanka, Sud Africa, Sudan, Surinam, Tahiti, Thailand, Taiwan, Tanzania, Togo, Trinidad and Tobago, Uganda, Uruguay, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe) the cost of delivery is 50 €. Orders above with a weight 5 kg delivery is 80 €.

Once the order has left our warehouses, we will send an e-mail notifying you that your order has been accepted and is being delivered.

Orders will be delivered to the delivery address that you provided on the form, so it is important that you pay special attention when completing the delivery address data. We will not be held liable if the delivery address is incorrect or incomplete.

For security reasons, NayPalad will not send any order to post office boxes or military bases, nor will orders be accepted when it is impossible to identify the order recipient or their address.

When selecting Pay Pal as your method of payment, no changes can be made to the delivery address once the order has been made.